CEO – Philip Lew
Philip Lew, CEO of XBOSoft, oversees strategy, operations and business development since founding the Company in 2006. His broad experience spans across deep technical expertise as a software engineer, advising on technology and business processes to founding companies such as Pulse Technologies Inc, a leader in contact center systems integration, until it’s acquisition by EIS International. In a space of 25 years he has served as an Ernst and Young Consultant, led the Systems Integrations Services Group at EIS, held roles at executive level both in USA and Europe and serves as an Adjunct Professor at Alaska Pacific University. As well as presenting at leading worldwide conferences such as STPCon, PNSQC and Better Software East-West, StarEast-West, his papers have been published in ACM, IEEE, Project Management Technology, Network World, Telecommunications Magazine, Call Center Magazine, TeleProfessional, and DataPro Research Reports.
Philip Lew is a certified PMP and holds a BS and a Masters Degree in Operations Research and Engineering from Cornell University and a Ph.D. in Computer Science and Engineering from Beihang University. He loves bicycling and has traveled the world visiting more than 60 countries to quell his passion for exploration and learning.
Past Speaking Engagements, Articles, and Publications
March – London, UK
London Devops and Test Automation Meetup
- Presented (virtually) “Don’t Become Irrelevant -Testing in the Age of AI” as a panelist.
- LondonTAD Online Meetup : Testing in the Age of AI on 24th March 2020
January – Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Presented “Engineering Approach to Public Speaking” as a half-day workshop.
January – Portland, OR
State of Oregon Statewide QA Program
- Presented “Managing Acceptance Testing” as a half-day workshop.
October – Kuala Lumpur, Malaysia
SoftTec Asia
- Presented “Adding Intelligence to Software Testing” as a keynote.
- Presented “Software Requirements in Agile” as a tutorial.
- Presented “How to Improve Mobile User Experience” as a tutorial.
- Panelist on “Expanding Intelligence in Testing”.
- Presented “Risk Management in Agile” as a 1/2 day workshop.
- Presented “Software Quality Metrics the Agile Way” as a 1/2 day workshop.
October – Budapest, Hungary
Hustef (Hungarian Software Testing Forum)
- Presented “The 8th Habit” as a keynote.
- Presented “Software Quality Metrics in Agile” as a tutorial.
September – Denver, CO
SQUAD (Software Quality User Association Denver)
- Presented “The7 Habits of Highly Effective Agile” as a keynote.
- Presented “Risk Management in Agile” as a 1 day workshop.
May – Chicago, IL
QAI Quest
- Participated in “The Managers’ Workshop”.
- Presented “Software Quality Metrics for Agile” as a half-day workshop.
- Presented “The Value of Qualitative Metrics in Testing” as a session.
March – Madrid, Spain
QA Test Security
- Presented “Make the User Feel Safe and Secure” as an invited talk.
Articles & Publications
October – Bilbao, Spain
QA Test – Embedded Software Testing
- Presented “Software Quality Metrics the Agile Way-Not Just Velocity” as a full-day workshop.
October – Dnipro, Ukraine
ITEM Business and Technology Conference
- Presented “What the Hell Kind of Testing Is That?” as a keynote.
October – Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Presented Engineering Approach to Public Speaking as a session.
April – Kiev, Ukraine
Testing Stage
- Presented “What is Good Service – Taking Your Service From Good to Great” as a keynote.
- Presented “How to Improve the Mobile User Experience” as a tutorial.
March – Raleigh, NC
TISQA – Triangle Information Software Quality Association
- Presented “Mobile Testing: Challenges and How to Handle Them” as a session.
January – Portland, OR
State of Oregon Office of the CIO Event
- Presented “Assuring Software Quality Through Structured Business Aware Testing” as a keynote.
- Led panel on “Business Aware Testing” as the moderator.
November – Vancouver, BC
Future Technologies Conference
- Presented “Modeling Trust in the Mobile User Experience:Quality Characteristics Influencing Trust” as a session.
- Published paper in proceedings.
October- Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Presenting “Seven Habits of Highly Effective Agile” as a session.
August – Kuala Lumpur, Malaysia
Softtec Asia
- Presented “Testing as a Service – What Does ‘Good’ Service Mean?” as a keynote.
- Presented “How to Evaluate and Improve Mobile User Experience” as a half-day workshop.
- Presented “Software Quality Metrics the Agile Way” as a half-day workshop.
- Presented “Seven Habits of Highly Effective Agile Testing” as a session.
June – Las Vegas, NV
Better Software West
- Presented “Agile Risk Management” as a full-day workshop.
- Presented “Mobile Testing Challenges and Solutions” as a session.
April – Istanbul, Turkey
TestIstanbul
- Presented “Seven Habits of Highly Effective Agile Testing” as a keynote.
March – Atlanta
Atlanta Software Quality Association
- Presented “Managing Projects Under Uncertainty” as an invited speaker.
Articles & Publications
- The biggest software testing conference of the region took place
- Mastering Agile Testing
- 220+ telehealth companies | 2017
- Software Quality Cheat Sheet – Software Testing Practices to Live By
- Software Quality Cheat Sheet – The Agile Transformation and Test Automation
- Software Quality Cheat Sheet – 7 Mobile Usability Success Factors
- ASTQB Podcast: Software Testing Jobs – Types of Job Interviews
- ASTQB Podcast: Software Testing Jobs – The Qualities of a Good Job Candidate
- ASTQB Podcast: Software Testing Jobs – How Important Are Your School and Grades?
- Building a Software Testing Team
November – Orlando, FL
Better Software East
- Presented “Managing Software Projects Under Uncertainty” as a session.
- Presented “Mobile UX – How to Engage Users to Come Back” as a session.
- Presented “Mobile UX – How to Measure and Improve” as a half-day workshop.
October – Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Managing Risk and Uncertainty in Software Projects as a full-day workshop
August – San Diego, CA
Practical Software Quality Testing Conference
- Presented “Quality Challenges in the Internet of Things Era” as a keynote.
- Presented “Mobile UX:The New Storefront” as a full-day workshop.
May – Chicago, IL
Quest QAI
- Presented “Pairwise Testing: What It Is; When to Use and Not to Use” as a webinar.
- Presented “Agile Metrics” as a half-day workshop.
March – San Francisco, CA
Fluent Conference by O’Reilly
- Presented “How to Avoid Critical Mobile UX Mistakes” as a session.
Articles & Publications
September – San Diego, CA
Practical Software Quality Conference
- Presented “Software Testing and QA in a Mobile Dominated World” as a keynote.
September – San Francisco, CA
ASTQB Conference
- Presented “Agile Metrics” as a half-day workshop.
August – Atlanta, GA
Atlanta Software Quality Association
- Presented “Pairwise Testing Do’s and Don’ts” as a session.
June – Las Vegas
Better Software West
- Presented “The Coming Mobile Wearables World” as a session.
April – San Diego, CA
Mobile Dev and Test
- Presented “Mobile Wearable World” as a half-day workshop.
- Presented “Privacy, Security, and Trust in the Mobile Age” as a session.
March – San Diego, CA
International Conference on Software Quality and Test Management
- Presented “Improving Mobile User Experience” as a webinar.
Articles & Publications
- China’s IT Challenges and Opportunities: A Personal View
- Software Now Penetrates Every Aspect of Life
- Software Testing Productivity Tools – It’s not about the Tool
- The 7 Habits of Highly Effective Agile
- Google Glass – Age of Wearables: A Quick Review
- China’s IT Challenges and Opportunities: A Personal View
- Towards Strategy Patterns for Evaluating Usability
November – Orlando, FL
Better Software East
- Presented “Applying Courtship Principles-Hiring For the Long Term” as a session.
- Presented “The Coming Mobile Wearable World” as a session.
- Presented “Mobile App UX and Usability: A Continuous Improvement Model” as a half-day workshop.
November – Denver, CO
Software Test Professionals STPCON
- Moderated “Metrics in Software Testing Roundtable” as a panel.
- Presented “Field of Metrics: Bring Your Measurement Program Back to Life” as a full-day workshop.
- Presented “Mcgyvering Through the Mysterious World of Mobile Testing” as a tutorial.
October – Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Presented “Mobile UX Make or Break” as a keynote.
September – Kuala Lumpur, Malaysia
Softtec Asia
- Presented “Improving MobileApp UX: Don’t Just Satisfy Users” as a session.
- Presented “Software Quality Metrics, Systematically Improving Quality” as a half-day workshop.
June – Las Vegas, NV
Better Software West
- Presented “The Software Quality Metrics Conundurm” as a session.
June – Anchorage, AK
Alaska Pacific University
- Presented “Beyond Entrepreneurship” as a 1 week for credit course as an adjunct professor.
May – Orlando, FL
StarEast
- Presented “Improving Mobile Application Usability and UX” as a session.
- Presented “Mobile UX – To Be or Not To Be” as a lightning keynote.
April – New Orleans, LA
Software Test Professionals STPCON
- Presented “Improving Mobile UX and Usability – Don’t Just Satisfy Your Users” as a full-day workshop.
- Presented “Improving Mobile Application Usability and UX” as a session.
May – Baltimore, MD
Quest QAI
- Presented “Software Quality Metrics Do’s and Don’ts” as a session.
- Presented “Software Quality Metrics for Managers” as a full-day workshop.
March – San Francisco, CA
ASTQB Conference
- Presented “Metrics Are For Action” as a half-day workshop.
Articles & Publications
- Building Mobile Apps the User Can Trust
- StickyMinds – A Techwell Community
- Building Mobile Apps the User Can Trust
- Mobile App UX and Usability: An Interview with Philip Lew
- Methods & Tools – Practical Knowledge for the Software Developer, Tester and Project Manager
- What is the Right Ratio of Software Developers to Testers?
- Evaluating Mobileapp Usability: A Holistic Quality Approach
- For User-Driven Software Evolution: Requirements Elicitation Derived from Mining Online Reviews
October – Anaheim, CA
StarWest
- Presented “Software Quality Metrics for Testers” as a session.
October – Phoenix, AZ
Software Test Professionals STPCON
- Presented “Evaluating and Improving Mobile App User Experience” as a session.
October – Portland, OR
PNSQC (Pacific Northwest Software Quality Conference)
- Presented “Towards Understanding and Improving Mobile User Experience” as a technical paper presentation.
April – San Diego, CA
Software Test Professionals STPCON
- Presented “Evaluating and Improving Mobile App User Experience” as a session.
April – Chicago, IL
Quest QAI
- Presented “Software Quality Metrics Do’s and Don’ts” as a session.
- Presented “Understanding, Evaluating and Improving Mobile App Usability” as a full-day workshop.
Articles & Publications
November – Orlando, FL
Better Software East
- Presented “The Why and How of Usability and UX Testing” as a session.
October – Anaheim, CA
StarWest
- Presented “Business Driven Quality Improvement” as a session.
- Presented “Usability Testing, Why and How” as a session,
October – Miami, FL
Software Test Professionals STPCON
- Presented “Evaluating and Improving Software Usability” as a session.
October – Portland, OR
Pacific Northwest Software Quality Conference
- Presented “Developing an Enterprise Software Quality Evaluation Framework” as a technical paper presentation.
October – Indianapolis, IN
International Conference on Software Quality
- Presented “Mobile Usability and User Experience; What Are They, Why Are They Important” as a session.
September – Lisbon, Portugal
QUATIC (Quality of Information and Communications Technology)
- Presented “Using Web Quality Models and Questionnaires for WebApp Evaluation” as a technical paper.
March – New Orleans, LA
Software Test Professionals STPCON
- Presented “Evaluating and Improving Software Usability” as a session.
Articles & Publications
- Specifying Process Views for a Measurement, Evaluation, and Improvement Strategy
- An integrated strategy to systematically understand and manage quality in use for web applications
- Using Web Quality Models and Questionnaires for Web Applications Understanding and Evaluation
- Modeling and Evaluating User Interface Aesthetics Employing ISO 25010 Quality Standard
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