San Francisco,CA (PRWEB) September 12, 2013
Social Media Technology Testing By XBOSoft , Benbria’s Loop™
Customer engagement solutions provider, Benbria®, continues to use the comprehensive services of XBOSoft, a fast-growing software quality assurance company to release its new Loop™ solution. Loop leads the market in mobile customer engagement enabling retail, hospitality and restaurant brands to improve the customer experience and revenue growth by engaging with their clients and customers.
With agile development processes shortening release cycles, XBOSoft provides agile consulting and testing services along with a roadmap for long-term software quality improvement. XBOSoft targeted testing services in multiple platforms enable Benbria’s development team to focus on the most important new features coming out while XBOSoft handles regression and all mobile testing needs. The nature of the Loop™ on so many platforms makes broad and scalable quality assurance services necessary.
“I’d like to thank the whole XBOSoft team, for all the hard work on finding tricky problems, bugs, and performance issues,” said Peter Menhart of Benbria.
Daryna Bronnykova from Benbria adds, “We are a young and dynamic team. We are quite aggressive in terms of changing features – we take out things that don’t work and replace them with other features sometimes within a span of just a few weeks. XBOSoft has been very good at doing exploratory testing. The team is very good at getting things done quickly, which is perfect for our aggressive release schedule. I am happy to work with XBOSoft and I would definitely recommend their services to any software company that requires comprehensive quality verification.”
Philip Lew, CEO of XBOSoft, commented: “Our clients are want specialized QA services to take their product to the next level. This means not only faster, but better and with deeper application and domain knowledge.”
Benbria is leading in the area of mobile customer engagement. Benbria enables retail, hospitality and restaurant brands to improve customer experience and revenue growth by getting and staying in the loop with their customers. Using a variety of mobile, in-store and on-property technologies – including SMS, email, Web, mobile app and kiosk – Loop™ enables brands to capture and direct real-time customer requests, concerns, suggestions and positive input to management and employees for action and closure. Loop helps enterprises deliver a superior customer experience that goes above and beyond their competitors. Closing the loop through on-the-spot staff action helps brands quickly enhance the customer experience during visits, recover dissatisfied customers, improve in-store sales conversion rates, pre-empt online criticisms and foster positive reviews. For more information: http://www.benbria.com.
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For the original version on PRWeb visit: http://www.prweb.com/releases/2013/9/prweb11053837.htm