Usability Testing Tutorial – Measuring and Defining Usability

• What is usability and why is it important?
• How to continuously improve usability?
• How to measure usability improvements by selecting the right metrics?
• How to test usability?

Usability is a critical factor in user satisfaction, especially with web applications. Hence, usability testing and improving usability have gained importance with today’s SaaS-based applications. In this tutorial, we define usability and explain how to use usability testing to measure and improve usability to ultimately create better quality software.

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