User Acceptance Testing Services

Testing to verify that your software is meeting your users’ needs, requirements, and business processes.

At XBOSoft, we understand business leader and developer concerns when outsourcing user acceptance testing to a third party. But that’s why we prefer to work hand in hand with your team. We believe that collaboration is key to getting things done right, so you can count on us to always be there for you.

Our experienced UAT testers also use proven methodologies and tools to ensure your software meets your end-users’ requirements through comprehensive UAT services and methods — from test planning to test execution and analysis, tailored to your specific needs.

By outsourcing your UAT to XBOSoft, you can minimize the risks of software defects, ensure user satisfaction, and maximize ROI. Our actionable test results provide the insights you need to optimize your software quality and make informed decisions so you can confidently answer, “Are we ready?”

Don’t let concerns about outsourcing hold you back from achieving your objectives. Contact us today to learn how we can help you elevate your software quality with our expert UAT services.

What is User Acceptance Testing?

User Acceptance testing is the final software testing and quality assurance step emulating real-world usage conditions before a software application is released to end users. 

While many may term this as end-user testing, the last thing you want is actual end-users to do your testing! You want one level or stage before releasing to end users that replicate how they will use your software closely.

These user acceptance tests are not usually focused on identifying simple problems such as spelling errors and cosmetic problems, nor show stopper defects such as software crashes which should have been fixed during the early system integration test phase. 

Acceptance tests are black-box system-level tests. Each test case represents some expected result from the system given a predefined set of test scenarios with documented expected results combined with pass/fail criteria.

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  • The system/software provider can do acceptance testing. Still, it is usually performed by an independent 3rd party, clients, or end-users (beta customers) before accepting the transfer of ownership, satisfying contractual obligations, and may also be required for payment.
  • Any acceptance testing is done with acceptance criteria. Acceptance criteria, usually evaluated as pass or fail, can apply to each test, a group of tests, or the system as a whole.
  • Acceptance testing provides confidence that the delivered system meets business requirements and is the final quality check where any defects not previously detected are uncovered or any nuances in the usability or user experience can be tweaked.
  • Acceptance testing is generally not part of the regression or beta testing cycles. Yet, it can be partially automated depending on the test scenarios’ makeup and complexity.

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UAT vs. Acceptance Testing

Acceptance testing helps you verify that the software aligns with the business’ goals, while UAT is about delivering a user-centric software product.

XBOSoft’s comprehensive testing services cover all aspects of software testing, from accepting testing to UAT and everything in between. Our experienced team of testers ensures that your software meets all requirements and delivers a user-friendly experience that satisfies your end-users.

UAT vs. Quality Assurance

QA focuses on identifying and fixing issues throughout the development process. UAT ensures that the software meets the end user’s expectations before it’s released.

That’s why XBOSoft offers comprehensive UAT and QA services that work in tandem to ensure your software meets user expectations and performs flawlessly. Contact us today to learn more about how we can help you achieve your software quality goals.

UAT vs. Beta Testing

Beta testing focuses on real-world feedback from external users, while UAT is an internal process that ensures the software meets internal business requirements and end-user expectations.

We offer comprehensive beta testing services that work in tandem with our UAT and QA services to help you identify and fix issues before your software is released to the market.

Accept and Release with Confidence

What’s the most crucial aspect of your software development lifecycle?

While it’s critical to produce clean code, ensure promised functionality, and address cross-platform compatibility, acceptance by end-users remains a crucial indicator of software success.

Even though the functional testing process may have addressed system testing, integration testing, and comprehensive application testing, if staff, executives, and customers find your software cumbersome or complicated — or if they feel it doesn’t address specific business needs — you’re left with an expensive problem rather than a viable investment.

The solution? Purpose-built user acceptance testing (UAT) to ensure delivery meets expectations.

XBOSoft’s Awards and Recognitions

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At XBOSoft, we pride ourselves on our exceptional software testing services, which have earned us numerous awards and recognitions. Our commitment to quality and customer satisfaction sets us apart from the competition, and we strive to exceed expectations with every project we undertake. So if you’re looking for a software testing partner you can trust, look no further than XBOSoft.

Trust us — we know what we’re doing. Release your software with confidence when you work with us.

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User Acceptance Test Plan

With the number and type of end-users rapidly expanding across platforms and departments, many companies have turned to in-house user acceptance testing — since local and in-house users regularly leverage the application, why not incorporate their feedback and perform user acceptance testing?

Most companies, however, understandably have limited experience designing a user acceptance test plan, and local staff may not be equipped to provide actionable feedback based on the testing results. As such, organizations often benefit from expert third-party assistance when designing a user acceptance testing checklist and adopting UAT testing best practices. 

Companies get the dual benefit of rapid UAT testing and reliable, actionable results by combining in-house expectations, requirements from your software development vendor, and a framework of common user interactions.

User Acceptance Testing Process

User acceptance testing isn’t just another step in the process: It’s the be-all-end-all before your software hits the market. That’s why our comprehensive UAT process ensures that your app is thoroughly tested for functionality, usability, and performance. Here’s how we do it.

Step #1: Planning the UAT Process

Collaborate with us to define UAT objectives, scope, and timelines. We’ll rope in stakeholders and end-users to participate in the testing process — which is all a part of creating a comprehensive plan to ensure your first UAT test cases are successful.

Step #2: Identifying Test Cases and Test Scenarios

We’ll pinpoint test cases and test scenarios based on UAT objectives, like ensuring functionality, identifying defects, and keeping the end user in mind. Our team ensures that the test cases cover all the critical features and functions of the software and are designed to deliver accurate, reliable, and efficient results.

Step #3: Creating Test Scripts and Documentation

Creating test scripts and documentation is crucial. You have to be sure that they’re easy to follow and cover all relevant scenarios, like usability, performance, and security. The scripts provide detailed instructions for executing the tests — which, in turn, helps the testing process runs as smoothly as ever.

Don’t have UAT testers on staff? No problem. Contact us today to learn how we can help.

Step #4: Executing Tests and Gathering Results

We work to ensure that the testing process is efficient, accurate, and most of all, effective. So, during the execution phase, our experienced UAT testers will put the test scripts into action, record the results, and report any defects or issues that arise.

Step #5: Analyze and Report System Testing Results

Our team then analyzes and reports UAT results to your development team, highlighting any issues or defects that must be addressed before releasing the software to end users. If there are any issues, we’ll also provide recommendations for improvements to the software (and can implement them, too).

Request More Info from Our User Acceptance Testing Professionals.

Discover how XBOSoft can empower your User Acceptance Testing process. Release your software with confidence. Contact us today.

Improved User Acceptance Testing Process With XBOSoft

XBOSoft’s acceptance testing is provided as an independent third party to ensure that the delivered system testing phase meets your business requirements and the requirements outlined in your contract with your software development vendor. To deliver maximum value and results, our UAT testing process relies on a four-step methodology:

Test Strategy and Plan

XBOSoft’s experts derive a strategy, UAT test plan, and guidelines for acceptance criteria using either your requirements specification or the existing contract with your vendor. This allows us to determine ideal testing types with a keen eye for risk aversion.

Determine Acceptance Criteria and Tests

Based on pass/fail criteria guidelines, we develop test scenarios with entry/exit and pass/fail criteria. To “accept” or “not accept” is defined for each test case and the system as a whole, producing UAT results that encompass both specific feature sets and the business value of the entire solution.

Develop and Execute

All test cases executed with expected versus actual testing results are documented against criteria and with defects and issues found.

Sign Off

Upon successfully completing the User Acceptance Testing and resolving the issues, we recommend the system’s acceptance.

By using our developed acceptance criteria and UAT testing methodology with pass/fail definitions, XBOSoft’s User Acceptance Testing ensures quality for your end users from the point of view that is the most important, THEIRS. A comprehensive software testing process covers system testing, integration testing, application testing, and, ultimately, User Acceptance Testing.

XBOSoft UAT Services

User acceptance testing is the final frontier before your software hits the market, and you can’t afford to let anything slip through the cracks. That’s where XBOSoft comes in. Our expert team ensures that your software meets end-users’ needs and expectations, leaving them thrilled with your product. Ready to take your UAT to the next level? Contact us now.

Comprehensive Testing at Your Fingertips

It’s true: We take care of all aspects of user acceptance testing — from strategy development to test execution and reporting. With our comprehensive UAT services, you can rest assured that your software will perform as expected.

Experienced UAT Testers at Your Service

Our UAT testers has years of experience and a deep understanding of testing methodologies and tools. They know what to test, how to test, and when to test, ensuring that your software meets the expectations of your end users.

Automated UAT Solutions for Efficiency

Our automated UAT solutions increase efficiency and accuracy in testing, saving you time and resources for those who don’t have an in-house team or don’t want to pay costly contractors. We use industry-leading tools and frameworks to develop automated UAT solutions that integrate seamlessly into your software development process.

End-to-End UAT Support for Your Peace of Mind

From test planning to test execution and results analysis, we offer end-to-end UAT support to ensure a successful software launch. With our support, you can focus on your core business while we handle the testing.

Contact us today and see the difference for yourself.

We don’t just do user acceptance testing. XBOSoft also provides functional testing, alpha testing, regression testing, software testing, unit testing, and much more — all with real-world scenarios in mind.

Recent User Acceptance Testing Blog Posts

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User Acceptance Testing (UAT) Best Practices

By  | March 17th, 2021

In Agile, developers, testers, and business analysts build a working product through a series of short iterations. At the end of each iteration, the product owner accepts the software as working or not, and the team moves forward to the next iteration.

Incorporating UAT Into Agile

Incorporating User Acceptance Testing into Agile – XBOSoft Webinar

By  | January 21st, 2019

Listen in to this webinar with Philip Lew and Cheney Ma as they discuss the problems with User Acceptance Testing and how to implement in Agile when it appears there is no time as the sprints roll on.

Evaluating user experience

Impact of GDPR on Software Testing

By  | September 25th, 2018

As software testers, we may think that GDPR (General Data Protection Regulation) has nothing to do with us. However, the keyword here is data. The problem is that to do our testing, we typically need data….