When was the last time you used the Yellow Pages to search for a business or service? It’s so common to have a website that if your business doesn’t, most people won’t even know you exist. This reality had made it essential for every company, brand, institution, and organization, from the newest start-up to industry goliaths, to have one. And this is true globally!
There are approximately 1 billion websites and around 200 million are active today. These sites are typically dedicated to a particular topic or purpose such as news, information, education, commerce, entertainment, or social networking. They inform potential customers about products and services, represent a company and its branding, facilitate the purchase and distribution of goods, and provide knowledge using text, images, and videos. There’s a wide range of devices including desktops, laptops, tablets, smartphones, and wearables that are used across the globe to visit them.
Websites are a key driver of ROI for most organizations and are considered a key component of business strategy. It’s more important now than ever before to make sure your online presence, eCommerce software, web application, and mobile solutions are stable, secure, and streamlined.
We live in an age of NOW, where consumers want the information they seek immediately—meaning your company’s website should be efficient, easy to navigate and functional, and provide valuable, accurate information. It must be well-polished, meaning no spelling or grammatical mistakes, work well across many browsers, and be easily accessed on mobile devices. Now that mobile access to the internet far exceeds that of desktops, web development must be carefully considered with a mobile-first approach to ensure effective mobile viewing.
From a software QA and testing perspective, websites are no longer simple information-based splash screens. Their increasing size and integration demands combined with Agile’s short development cycles and frequent changes in requirements, present many complications such as website security testing, website user testing, and website usability testing.
To handle all of these issues in testing websites, we’ve categorized our website testing services into the following:
API testing: Often overlooked, but perhaps the most important type of testing as a broken or partially functional API can lead to errors out of the blue. With software becoming more componentized, we are left vulnerable behind the opacity of the interface. Testing the interface thoroughly across 3rd party components is a critical element in all test efforts, especially for eCommerce payment integrations.
Functionality testing: This covers basic functionality, including menus, links and forms, role authentication as well as complicated features such as database connections and third-party component integration.
Manual regression & automation: All source code changes require some level of regression testing and can be 100% manual or mixed with strategic automated regression tests. Learn more about how XBOSoft uses test automation tools by checking out our information on Selenium.
Usability testing: Heuristic inspection-based testing that evaluates usability issues such as flow, efficiency, errors, success rate, content checking, and aspects of user help functions.
Compatibility testing: Addresses browser compatibility, operating system compatibility, mobile device compatibility, and printing options. With device options proliferating, understanding what can get you to 80/20 with the least amount of effort, time, and money while ensuring your coverage is crucial.
Performance testing: Users disappointed by slow load times can easily type in another URL. Load testing web applications and web stress testing with benchmarking and application performance evaluation under various environment characterizations, including connection speeds, user loads, and user activities.
Security & penetration testing: for potential vulnerabilities as identified by the Open Web Application Security Project (OWASP), plus XBOSoft’s own list of top security threats
Stories are a powerful medium for conveying information and there’s no better method of storytelling in business than using your customer’s voice in a data-backed case study. Our SurfStitch case study covers the client, a review of their QA challenges, XBOSoft’s solutions and associated results, and words from our partner. Check it out to learn how partnering with us enable them to benefit from our wide range software testing solutions and expertise.
SurfStitch Group is an industry leading online global action sports and youth culture network that has evolved from a pure-play online retailer to become a destination for action sport fans. Their websites serve a unique customer audience of over 6 million, representing a digital ecosystem capable of capturing and influencing all points of the surf and action sports lifestyle cycle. As an online retail business, they serves clients in Europe, Asia and North America, and must be able to process transactions in multiple currencies, handle deliveries and returns, and daily updates for promotions and new products.
Not confident about your website’s quality or wonder if a round of website usability testing or website security testing is needed? Not enough time for test runs of all platforms or perhaps user experience is suffering due to load issues and website performance testing is called for? XBOSoft is an expert in website QA testing and associated web applications. Contact us today to learn more.
We hold PMP, ISTQB, and ISO27001 certifications, reflecting our adherence to rigorous standards in project management, software testing, information security, and internal controls.