Web App Testing

Web applications are no longer simple information-based websites. Their increasing size and complexity combined with Agile’s short development cycles and frequent changes in requirements present many quality assurance and web application testing issues.

With all these changes, web application testing is now more important than ever.  The problem is that testing web applications is not a cookie cutter task and depends on many parameters. The simple ones that come to mind are size and complexity, but even these two parameters bring in a plethora of issues such as:

  • Task complexity and length
  • Roles and authentication
  • Menu options and permissions
  • Integration with other devices and interfaces
  • # of variations for each data element acted on
  • # configurations
  • # OS and browser platforms supported

Take a look at our web application test plan template. It’s a great checklist to make sure you don’t miss anything in testing web applications.

Web Application Testing Services


To handle all of these issues in testing web applications, we’ve categorized our web app testing services into the following:

API Testing: Often overlooked, but perhaps the most important type of testing as a broken or partially functional API can lead to errors out of the blue. With software becoming more componentized, we are left vulnerable behind the opacity of the interface. Testing the interface thoroughly backwards and forwards and across 3rd party components that it may interact with is a critical element in all test efforts.

Functionality Testing: Covers basic functionality, including menus, links and forms, role authentication as well as complicated features such as database connections and third-party component integration.

Manual Regression & Automated Testing: Any code changes to a web app generally require some level of regression testing. This can either be 100% manual regression testing or more often, a mix of manual and automated regression testing.

Usability Testing: Heuristic inspection-based testing that evaluates usability issues such as flow, efficiency, errors, success rate, content checking, and aspects of user help functions.

Compatibility Testing: Addresses browser compatibility, operating system compatibility, mobile compatibility, and printing options.

Performance Testing: Load testing web applications and web stress testing with benchmarking and application performance evaluation under various environment characterizations, including connection speeds, user loads, and user activities.

Security Testing: Testing web applications for potential vulnerabilities as identified by the Open Web Application Security Project (OWASP), plus XBOSoft’s own list of top security threats.

Automated Software Testing Services – Case Study

XBOSoft possess nearly 10 years of web app testing experience, working with clients big and small, near and far. The selected Case Study below gives a good example of the long-term web app testing services we have been providing to clients over the years.

Mitel – Based in Ontario, Canada, Mitel is the world’s fastest-growing provider of cloud communications, making more than 33 million cloud connections daily. Mitel serves more than 60 million users in more than 100 countries. XBOSoft began providing testing services in 2010 to Benbria, at the time a small start-up whose product division was acquired by Mitel in 2016. Today, XBO’s testing services include API Automated Testing and Selenium Automated Testing.

These are the core areas we focus on when executing web application testing. Having a thoroughly tested web application not only means less support needed for end users but a safe and secure web application.

Next Steps: Not confident about your application’s quality? Not enough time to test all platforms? XBOSoft is an expert in testing web applications. Contact us today!