ISO 29119 Summary – Webinar Notes
By Philip Lew|August 23rd, 2022|
About the Author: Philip Lew
Philip Lew, CEO of XBOSoft, has overseen strategy, operations, and business development since founding the Company in 2006. His broad experience spans deep technical expertise as a software engineer, advising on technology and business processes to founding companies such as Pulse Technologies Inc, a leader in contact center systems integration until its acquisition by EIS International. In the space of 25 years, he has served as an Ernst and Young Consultant, led the Systems Integrations Services Group at EIS, held roles at the executive level both in USA and Europe, and serves as an Adjunct Professor at Alaska Pacific University. As well as presenting at leading worldwide conferences such as STPCon, PNSQC, and Better Software East-West, StarEast-West, his papers have been published in ACM, IEEE, Project Management Technology, Network World, Telecommunications Magazine, Call Center Magazine, TeleProfessional, and DataPro Research Reports.Philip Lew is a certified PMP and holds a BS and a Master's Degree in Operations Research and Engineering from Cornell University and a Ph.D. in Computer Science and Engineering from Beihang University. He loves bicycling and has traveled the world visiting more than 70 countries to quell his passion for exploration and learning. He relishes being presented with new information and data causing him to change his mind and opinions, thus providing an opportunity to learn and improve.