Mobile Test Plan Outline for Desktop & Mobile Applications

Here we show you a Mobile Test Plan Outline and the items to check for Desktop and Mobile applications.

Test Category Test Area
Installation Install App via computer link (i.e. iTunes)
Install App via download internet link (i.e. Web App store)
Exploratory Testing Launch application in target language
Ensure that application starts up properly on launch
Check that orientation is correct on launch.
Check for application stability
Launch and close 5-10 times or more
Install App in different location other than default
Download an update
Check graphics appearing in:
a) Splash/Title/Logo/Loading Screen
b) Main Menu and all its subsidiary menus
c) Help/Instructions Screen(s)
d) About screen
e) Application Pause Menu and all its subsidiary menus (if present)
Uninstallation
Install when disk is full
Spelling Errors The application must be free of spelling errors.
A spelling error is defined as a strict misspelling of a word (no grammar or punctuation rules will be applied). Missing diacriticals and accents (e.g. acutes, cedillas,umlauts etc) will not be reported as spelling errors.
Technical Text Errors The text in the application must be clear and readable.
The application must be free of technical text display issues such as: Text cut off / Text overlapping
Application Response The application should never leave the user in a position where the state of the application is unknown or appears to be unresponsive (i.e. may have locked up).
Speed & Performance The application works in the device it was targeted for. It is usable on the device. The speed of the application is acceptable to the purpose of the application and must not alter the user experience by being uncontrollable.
Unexpected Behavior The application must be able to handle unexpected user behavior, for example erroneous actions and multiple key presses.
Conflicts/Interrupts An incoming call/video call while using App
An incoming SMS while using App
Pause and launch music/movie player
Pause and launch camera
Pause (or not pause) and launch another app
Low battery when using app
Plug or unplug USB when using app
Change USB connection when using app
Close/Lock screen and open when using app
Close mobile before quit app
Minimize the app to status bar and launch it
Switch to another app, then launch this app from status bar again
Storage Disk usage
Memory usage
Run App for long time and check memory usage
Use when disk is full
Save/Load process when using
Synchronize with computer (if applicable)
The application must indicate whether data will be permanently deleted or offer easy reversal of the deletion.
Ensure Updates does not corrupt current save data
Signal and Network Performance Using with 3G signal
Using with WIFI signal
Verify Bluetooth transfer and connections (if applicable)
Use with intermittent signal
Using under weak/no signal (such as in high speed car, basement)
Check GPRS data usage
Application that uses network capabilities must be able to handle situations where the network connection is not allowed.
Application that uses network capabilities must be able to handle delays and any loss of connection.
Application that uses network capabilities must be able to use the connection correctly and correctly close it after using it.
User Interface Check all Function keys on mobile for both touch screen and keyboard
Check UI consistency
From very small to tablet size screens, check UI for incorrect handling of components
When zooming in or out, check UI for incorrect handling of components
Check each input methods: both touch screen and keyboard
Check 4/5 finger gesture scrolling if available.
Check swiping consistency and awareness
Check that GameCenter feature functions if available.
Check that Facebook feature functions if available.
Check that Twitter feature functions if available.
Check that the e-mail functions if available.
Check that in-app purchases functions and no errors occur prior to and or after purchase.
Compatibility Run on different OS
Run on different devices
Change mobile’s time/time zone/date
Check after update OS/firmware
Switch to different languages
Change mobile’s time/time zone/date
Check after update OS/firmware
Switch to different languages
Other Find-ability/Usability for all items
Response time for each critical tasks (performance)
File format support
Error prevention and detection
The application must be able to handle the cases where the connection to the PIM applications is not allowed.
When connections are used, encryption is used for sending/receiving sensitive data

 

Items to Check that are the same for Desktop and Mobile
Login/Logout Login with correct/wrong password
Logout
Change password
Password display (Encryption)
Security validation
Logout and Login with multiple accounts
Website Launch by different browsers if needed
Check the look time and load time
Check consistency between mobile site and regular website
Launch different version of browsers
Text Entry Switch different input methods
Check association for each input method